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Initiative rewarded
1112013. 22nd December 2011. Tom Clayton, branch manager.
A resourceful store manager has been awarded a for his initiative after fire damage left him without a premises.
Tom Clayton, who manages The Plumb Centre in Bakewell, was on the brink of watching his sales targets go down the drain after fire ravaged his store.
Undeterred, the 29-year-old set up base from the Chesterfield branch and used his car as an office and delivery vehicle to meet Bakewell’s plumbing needs.
To mark the fact that Tom achieved every sales target in spite of the circumstances, he scooped silver award at Wolseley’s UK annual customer service competition.
Tom, who was awarded a cash prize and trophy, said: “I think it is testimony to the quality of the team and the strength of our customer relationships that we’ve been able to cope with such a big setback.”
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Weather for Bakewell
Wednesday 23 May 2012
Today
Sunny spells
Temperature: 12 C to 26 C
Wind Speed: 12 mph
Wind direction: North
Tomorrow
Cloudy
Temperature: 11 C to 24 C
Wind Speed: 10 mph
Wind direction: North east
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